Once we receive your order, you can expect delivery to most addresses in the continental USA in 1-5 business days via ground delivery. For faster delivery, we offer overnight, two-day. three-day service. If you place your express order by 12 pm PST, your in-stock items will be shipped the same day except for orders placed on weekends and holidays when our warehouse is closed.
Most orders ship within 1 business day, and generally, it takes 1-5 business days for transit time. If you request 2nd Day or Next Day shipping, your order will still ship within 1 business day from the day ordered. Please call us if your delivery needs require special attention.
Expedited service available only to the contiguous 48 states. We do not ship to PO boxes, so please provide a street address. We do NOT ship outside of the US at this time.
All orders from Alaska, Hawaii can only be shipped via 2nd Day with an additional $5 being added to the shipping charges, depending on the size of the order. Please supply a street address, since we cannot ship 2nd Day or Next Day to PO Boxes. Note: Some remote areas take an additional day for delivery by UPS, in addition to the standard Next Day and 2nd Day delivery times.
At this time we do not have a RETURN POLICY, we will offer exchanges only. Claims for damaged, missing or incorrect items must be made within 3 days of receipt of your order in order to be eligible for exchange. All claims must be made in writing, via email to firstname.lastname@example.org or by calling 800-521-2855