Warranty
Limited Warranty
Bull Outdoor Products, Inc. warrants, to the original purchaser of the Outdoor Gas Grill, that when subject to normal residential use it is free from defects in workmanship and materials for the periods specified below. This warranty excludes grills used in rental or commercial applications. It does not apply to rust, corrosion, oxidation, neglect of maintenance, or discoloration, which may occur due to moisture or overheating. It does not cover labor or labor related charges. There will be a shipping and handling charge for the delivery of the warranty part(s). The warranty is only valid at the original site of delivery with proof of purchase of item(s).
Please select your grill to reference the Warranty Information and Period of each part to your Grill Head.
Parts List
| REF # | PARTS # | DESCRIPTION | QTY | WARRANTY PERIOD |
|---|---|---|---|---|
| 1 | 47001 | LID – FRONT | 1 | 1 yr |
| 2 | 47002 | LID – REAR | 1 | 1 yr |
| 2A | 47012 | COVER – REAR LID | 1 | 1 yr |
| 3 | 47003 | INSERT ASSEMBLY | 1 | Lifetime |
| 4 | 47010 | CONTROL PANEL | 1 | 1 yr |
| 5 | 47011 | GREASE TRAY | 1 | 1 yr |
| 6 | 16520 | HEAT SHIELD | 3 | 3 yrs |
| 7 | 16516 | CAST STAINLESS STEEL BURNER | 4 | 20 yrs |
| 8 | 16521 | FLAME TAMER | 4 | 3 yrs |
| 9 | 16517 | COOKING GRATE | 4 | Lifetime |
| 10 | 47004 | WARMING RACK | 1 | 3 yrs |
| 11 | 16523 | LID HANDLE CENTER BAR | 1 | 3 yrs |
| 11A | 16522 | LID HANDLE END CAP | 2 | 3 yrs |
| 12 | 16629 | BEZEL – MAIN BURNER | 4 | 1 yr |
| 12A | 16630 | BEZEL – BACK BURNER | 1 | 1 yr |
| 13 | 16613 | KNOB – MAIN BURNER | 4 | 1 yr |
| 13A | 16617 | KNOB – BACK BURNER | 1 | 1 yr |
| 14 | 16509 | TEMPERATURE GAUGE | 1 | 1 yr |
| 15 | 16525(LP) / 16524(NG) | GAS VALVE – MAIN BURNER | 4 | 1 yr |
| 15A | 16526 | GAS VALVE – BACK BURNER | 1 | 1 yr |
| 16 | 16507 | REGULATOR – NATURAL GAS MODEL ONLY | 1 | 1 yr |
| 16A | 16508 | REGULATOR – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 17 | 16599 | REGULATOR ADAPTER – NATURAL GAS MODEL ONLY | 2 | 1 yr |
| 17A | 16598 | FLARE TO FLARE UNION – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 18 | *47005 | MANIFOLD | 1 | 3 yrs |
| 19 | *47006 | STAINLESS FLEX TUBE | 1 | 1 yr |
| 20 | *47007 | INFRARED ROTISSERIE BURNER | 1 | 1 yr |
| 21 | *16534 | TRANSFORMER | 1 | 1 yr |
| 22 | 47008 | BACK PANEL | 1 | 1 yr |
| 23 | *47009 | BACK BURNER STAINLESS FLEX TUBE | 1 | 1 yr |
| 24 | *16527(LP) / *16528(NG) | BACK BURNER ORIFICE | 1 | 1 yr |
| 25 | 16512 | BACK BURNER IGNITION WIRE | 1 | 1 yr |
| 26 | 16511 | ELECTRODE | 1 | 1 yr |
| 27 | 16569 | BACK BURNER SHUTTER CLIP | 1 | 1 yr |
| 28 | *16612 | PUSH BUTTON LIGHT SWITCH | 1 | 1 yr |
| 29 | *16626 | LIGHT WIRE HARNESS | 1 | 1 yr |
| 30 | *16627 | LIGHT HOUSING | 2 | 1 yr |
| 31 | *16530 | LIGHT LENS | 2 | 1 yr |
| 32 | *16529 | LIGHT LENS CLIP | 2 | 1 yr |
| 33 | 16532 | LIGHT BULB | 2 | N/A |
| 34 | 16592 | LIGHT BINDING POST | 1 | 1 yr |
| 35 | 16595 | TRANSFORMER PIGTAIL | 1 | 1 yr |
| 36 | 16673 | TEMPERATURE GAUGE BEZEL | 1 | 1 yr |
Parts List
| REF # | PARTS # | DESCRIPTION | QTY | WARRANTY PERIOD |
|---|---|---|---|---|
| 1 | 57001 | LID – FRONT | 1 | 1 yr |
| 2 | 57002 | LID – REAR | 1 | 1 yr |
| 2A | 57012 | COVER – REAR LID | 1 | 1 yr |
| 3 | 57003 | INSERT ASSEMBLY | 1 | Lifetime |
| 4 | 57004 | CONTROL PANEL | 1 | 1 yr |
| 5 | 57005 | GREASE TRAY | 1 | 1 yr |
| 6 | 16520 | HEAT SHIELD | 4 | 3 yrs |
| 7 | 16516 | CAST STAINLESS STEEL BURNER | 5 | 20 yrs |
| 8 | 16521 | FLAME TAMER | 5 | 3 yrs |
| 9 | 16517 | COOKING GRATE | 5 | Lifetime |
| 10 | 57006 | WARMING RACK | 1 | 3 yrs |
| 11 | 57007 | LID HANDLE CENTER BAR | 1 | 3 yrs |
| 11A | 16522 | LID HANDLE END CAP | 2 | 3 yrs |
| 12 | 16629 | BEZEL – MAIN BURNER | 5 | 1 yr |
| 12A | 16630 | BEZEL – BACK BURNER | 1 | 1 yr |
| 13 | 16613 | KNOB – MAIN BURNER | 5 | 1 yr |
| 13A | 16617 | KNOB – BACK BURNER | 1 | 1 yr |
| 14 | 16509 | TEMPERATURE GAUGE | 1 | 1 yr |
| 15 | 16525(LP) / 16524(NG) | GAS VALVE – MAIN BURNER | 5 | 1 yr |
| 15A | 16526 | GAS VALVE – BACK BURNER | 1 | 1 yr |
| 16 | 16507 | REGULATOR – NATURAL GAS MODEL ONLY | 1 | 1 yr |
| 16A | 16508 | REGULATOR – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 17 | 16599 | REGULATOR ADAPTER – NATURAL GAS MODEL ONLY | 2 | 1 yr |
| 17A | 16598 | FLARE TO FLARE UNION – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 18 | *57008 | MANIFOLD | 1 | 3 yrs |
| 19 | *47006 | STAINLESS FLEX TUBE | 1 | 1 yr |
| 20 | *47007 | INFRARED ROTISSERIE BURNER | 1 | 1 yr |
| 21 | *16534 | TRANSFORMER | 1 | 1 yr |
| 22 | 57014 | BACK PANEL | 1 | 1 yr |
| 23 | *57013 | BACK BURNER STAINLESS FLEX TUBE | 1 | 1 yr |
| 24 | *16527(LP) / *16528(NG) | BACK BURNER ORIFICE | 1 | 1 yr |
| 25 | 16512 | BACK BURNER IGNITION WIRE | 1 | 1 yr |
| 26 | 16511 | ELECTRODE | 1 | 1 yr |
| 27 | 16569 | BACK BURNER SHUTTER CLIP | 1 | 1 yr |
| 28 | *16612 | PUSH BUTTON LIGHT SWITCH | 1 | 1 yr |
| 29 | *16626 | LIGHT WIRE HARNESS | 1 | 1 yr |
| 30 | *16627 | LIGHT HOUSING | 2 | 1 yr |
| 31 | *16530 | LIGHT LENS | 2 | 1 yr |
| 32 | *16529 | LIGHT LENS CLIP | 2 | 1 yr |
| 33 | 16532 | LIGHT BULB | 2 | N/A |
| 34 | 16592 | LIGHT BINDING POST | 1 | 1 yr |
| 35 | 16595 | TRANSFORMER PIGTAIL | 1 | 1 yr |
| 36 | 16673 | TEMPERATURE GAUGE BEZEL | 1 | 1 yr |
Parts List
| REF # | PARTS # | DESCRIPTION | QTY | WARRANTY PERIOD |
|---|---|---|---|---|
| 1 | 47001 | LID – FRONT | 1 | 1 yr |
| 2 | 18002 | LID – REAR | 1 | 1 yr |
| 2A | *47012 | COVER – REAR LID | 1 | 1 yr |
| 3 | 18004 | INSERT ASSEMBLY | 1 | Lifetime |
| 4 | 18012 | CONTROL PANEL | 1 | 1 yr |
| 5 | 18007 | GREASE TRAY – MAIN BURNER | 1 | 1 yr |
| 5A | 18046 | GREASE TRAY – SIDEBURNER | 1 | 1 yr |
| 6 | 16520 | HEAT SHIELD | 3 | 3 yrs |
| 7 | 16516 | CAST STAINLESS STEEL BURNER | 4 | 20 yrs |
| 8 | 16521 | FLAME TAMER – MAIN BURNER | 4 | 3 yrs |
| 8A | 18005 | FLAME TAMER – SMOKER BOX | 1 | 3 yrs |
| 9 | 16517 | COOKING GRATE | 4 | Lifetime |
| 10 | 47004 | WARMING RACK | 1 | 3 yrs |
| 11 | 16523 | LID HANDLE CENTER BAR | 1 | 3 yrs |
| 11A | 16522 | LID HANDLE END CAP | 2 | 3 yrs |
| 12 | 16629 | BEZEL – MAIN BURNER | 4 | 1 yr |
| 12A | 16630 | BEZEL – BACK BURNER | 1 | 1 yr |
| 12B | 16629 | BEZEL – SIDEBURNER | 2 | 1 yr |
| 13 | 16613 | KNOB – MAIN BURNER | 4 | 1 yr |
| 13A | 16617 | KNOB – BACK BURNER | 1 | 1 yr |
| 13B | 16613 | KNOB – SIDEBURNER | 2 | 1 yr |
| 14 | 16509 | TEMPERATURE GAUGE | 1 | 1 yr |
| 15 | 16525(LP) / 16524(NG) | GAS VALVE – MAIN BURNER | 4 | 1 yr |
| 15A | 16526 | GAS VALVE – BACK BURNER | 3 | 1 yr |
| 16 | 16507 | REGULATOR – NATURAL GAS MODEL ONLY | 1 | 1 yr |
| 16A | 16508 | REGULATOR – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 17 | 16599 | REGULATOR ADAPTER – NATURAL GAS MODEL ONLY | 2 | 1 yr |
| 17A | 16598 | FLARE TO FLARE UNION – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 18 | *18006 | MANIFOLD | 1 | 3 yrs |
| 19 | *47006 | STAINLESS FLEX TUBE | 1 | 1 yr |
| 20 | *47007 | INFRARED ROTISSERIE BURNER | 1 | 1 yr |
| 21 | *16534 | TRANSFORMER | 1 | 1 yr |
| 22 | 18033 | BACK PANEL | 1 | 1 yr |
| 23 | *47009 | BACK BURNER STAINLESS FLEX TUBE | 1 | 1 yr |
| 24 | *16527(LP) / *16528(NG) | BACK BURNER ORIFICE | 1 | 1 yr |
| 25 | 16512 | BACK BURNER IGNITION WIRE | 1 | 1 yr |
| 26 | 16511 | ELECTRODE | 1 | 1 yr |
| 27 | 16569 | BACK BURNER SHUTTER CLIP | 1 | 1 yr |
| 28 | *16612 | PUSH BUTTON LIGHT SWITCH | 1 | 1 yr |
| 29 | *16626 | LIGHT WIRE HARNESS | 1 | 1 yr |
| 30 | *16627 | LIGHT HOUSING | 2 | 1 yr |
| 31 | *16530 | LIGHT LENS | 2 | 1 yr |
| 32 | *16529 | LIGHT LENS CLIP | 2 | 1 yr |
| 33 | 16532 | LIGHT BULB | 2 | N/A |
| 34 | 16539 | SIDEBURNER BRASS BURNER | 2 | 3 yrs |
| 35 | 18042 | SIDEBURNER COOKING GRATE | 2 | 1 yr |
| 36 | 18041 | SIDEBURNER LID | 1 | 1 yr |
| 37 | 16572 | SIDEBURNER LID HANDLE | 1 | 1 yr |
| 38 | 18049 | SIDEBURNER IGNITION WIRE (SHORT) | 1 | 1 yr |
| 39 | 18050 | SIDEBURNER IGNITION WIRE (LONG) | 1 | 1 yr |
| 40 | 18058 | VENTRI TUBE | 2 | 1 yr |
| 41 | 18051(LP) / 18052(NG) | DOUBLE SIDEBURNER ORIFICE | 2 | 1 yr |
| 42 | 18047 | SIDEBURNER STAINLESS FLEX TUBE (SHORT) | 1 | 1 yr |
| 43 | 18048 | SIDEBURNER STAINLESS FLEX TUBE (LONG) | 1 | 1 yr |
| 44 | 18016 | TRIM KIT | 1 | N/A |
| 45 | 18013 | SMOKER BOX | 1 | N/A |
| 46 | 16592 | LIGHT BINDING POST | 1 | 1 yr |
| 47 | 16595 | TRANSFORMER PIGTAIL | 1 | 1 yr |
| 48 | 16673 | TEMPERATURE GAUGE BEZEL | 1 | 1 yr |
Parts List
| REF # | PARTS # | DESCRIPTION | QTY | WARRANTY PERIOD |
|---|---|---|---|---|
| 1 | 47001 | LID – FRONT | 1 | 1 yr |
| 2 | 87101 | LID – REAR | 1 | 1 yr |
| 2A | 47012 | COVER – REAR LID | 1 | 1 yr |
| 3 | 47003 | INSERT ASSEMBLY | 1 | Lifetime |
| 4 | 87102 | CONTROL PANEL | 1 | 1 yr |
| 5 | 47011 | GREASE TRAY | 1 | 1 yr |
| 6 | 16520 | HEAT SHIELD | 3 | 3 yrs |
| 7 | 44305 | WELDED STAINLESS STEEL BURNER | 4 | 5 yrs |
| 8 | 16521 | FLAME TAMER | 4 | 3 yrs |
| 9 | 16517 | COOKING GRATE | 4 | Lifetime |
| 10 | 47004 | WARMING RACK | 1 | 3 yrs |
| 11 | 16523 | LID HANDLE CENTER BAR | 1 | 3 yrs |
| 11A | 16522 | LID HANDLE END CAP | 2 | 3 yrs |
| 12 | 16629 | BEZEL – MAIN BURNER | 4 | 1 yr |
| 13 | 16613 | KNOB – MAIN BURNER | 4 | 1 yr |
| 14 | 16509 | TEMPERATURE GAUGE | 1 | 1 yr |
| 15 | 16525(LP) / 16524(NG) | GAS VALVE – MAIN BURNER | 4 | 1 yr |
| 16 | 16507 | REGULATOR – NATURAL GAS MODEL ONLY | 1 | 1 yr |
| 16A | 16508 | REGULATOR – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 17 | 16599 | REGULATOR ADAPTER – NATURAL GAS MODEL ONLY | 2 | 1 yr |
| 17A | 16598 | FLARE TO FLARE UNION – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 18 | 26103 | MANIFOLD | 1 | 3 yrs |
| 19 | *47006 | STAINLESS FLEX TUBE | 1 | 1 yr |
| 20 | *16534 | TRANSFORMER | 1 | 1 yr |
| 21 | 47008 | BACK PANEL | 1 | 1 yr |
| 22 | *16612 | PUSH BUTTON LIGHT SWITCH | 1 | 1 yr |
| 23 | *16626 | LIGHT WIRE HARNESS | 1 | 1 yr |
| 24 | *16627 | LIGHT HOUSING | 2 | 1 yr |
| 25 | *16530 | LIGHT LENS | 2 | 1 yr |
| 26 | *16529 | LIGHT LENS CLIP | 2 | 1 yr |
| 27 | 16532 | LIGHT BULB | 2 | N/A |
| 28 | 16592 | LIGHT BINDING POST | 1 | 1 yr |
| 29 | 16595 | TRANSFORMER PIGTAIL | 1 | 1 yr |
| 30 | 16673 | TEMPERATURE GAUGE BEZEL | 1 | 1 yr |
Parts List
| REF # | PARTS # | DESCRIPTION | QTY | WARRANTY PERIOD |
|---|---|---|---|---|
| 1 | 67000 | LID – FRONT | 1 | 1 yr |
| 2 | 67001 | LID – REAR | 1 | 1 yr |
| 3 | 67004 | LID HANDLE CENTER BAR | 1 | 1 yr |
| 4 | 67006 | AIR VENT BUTTERFLY DAMPER | 2 | 1 yr |
| 5 | 16509 | TEMPERATURE GAUGE | 1 | 1 yr |
| 6 | 67010 | INSERT ASSEMBLY | 1 | 5 yrs |
| 7 | 67018 | CHARCOAL BED BRACKET | 1 | 1 yr |
| 8 | 67013 | CHARCOAL GRID BRACKET | 1 | 1 yr |
| 9 | 67012 | CHARCOAL GRID | 3 | 1 yr |
| 10 | 67014 | CHARCOAL GRID FRAME | 3 | 1 yr |
| 11 | 67015 | CHARCOAL GRID ASSEMBLY PLATE | 2 | 1 yr |
| 12 | 16517 | COOKING GRATE | 4 | 1 yr |
| 13 | 67007 | WARMING RACK | 1 | 1 yr |
| 14 | 67016 | HEIGHT ADJUSTMENT HANDLE BOLT | 1 | 1 yr |
| 15 | 67017 | HEIGHT ADJUSTMENT PHENOLIC KNOB | 1 | 1 yr |
| 16 | 67019 | GRILL DOOR W/ AIR SHUTTER | 1 | 1 yr |
| 17 | 67024 | PHENOLIC DOOR HANDLE | 1 | 1 yr |
| 18 | 67026 | ASH PAN | 1 | 1 yr |
| 19 | 67027 | ASH PAN DAMPER | 1 | 1 yr |
| 20 | 16522 | LID HANDLE END CAP | 2 | 1 yr |
| 21 | 16673 | TEMPERATURE GAUGE BEZEL | 1 | 1 yr |
Parts List
| REF # | PARTS # | DESCRIPTION | QTY | WARRANTY PERIOD |
|---|---|---|---|---|
| 1 | 65000 | LID – FRONT | 1 | 1 yr |
| 2 | 65001 | LID – REAR | 1 | 1 yr |
| 3 | 65002 | INSERT ASSEMBLY | 1 | Lifetime |
| 4 | 65003 | CONTROL PANEL | 1 | 1 yr |
| 5 | 65004 | GREASE TRAY | 1 | 1 yr |
| 6 | 16520 | HEAT SHIELD | 2 | 3 yrs |
| 7 | 44305 | STAINLESS STEEL BURNER | 3 | 3 yrs |
| 8 | 16521 | FLAME TAMER | 3 | 3 yrs |
| 9 | 65005 | COOKING GRATE | 3 | Lifetime |
| 10 | 65006 | WARMING RACK | 1 | 3 yrs |
| 11 | 65007 | LID HANDLE CENTER BAR | 1 | 3 yrs |
| 11A | 16522 | LID HANDLE END CAP | 2 | 3 yrs |
| 12 | 16629 | BEZEL – MAIN BURNER | 3 | 1 yr |
| 13 | 16613 | KNOB – MAIN BURNER | 3 | 1 yr |
| 14 | 16509 | TEMPERATURE GAUGE | 1 | 1 yr |
| 15 | 16525(LP) / 16524(NG) | GAS VALVE – MAIN BURNER | 3 | 1 yr |
| 16 | 16507 | REGULATOR – NATURAL GAS MODEL ONLY | 1 | 1 yr |
| 16A | 16508 | REGULATOR – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 17 | 16599 | REGULATOR ADAPTER – NATURAL GAS MODEL ONLY | 2 | 1 yr |
| 17A | 16598 | FLARE TO FLARE UNION – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 18 | *65008 | MANIFOLD | 1 | 3 yrs |
| 19 | *47006 | STAINLESS FLEX TUBE | 1 | 3 yrs |
| 20 | 65009 | BACK PANEL | 1 | 1 yr |
| 21 | 65010 | COVER – REAR LID | 1 | 1 yr |
| 22 | 16673 | TEMPERATURE GAUGE BEZEL | 1 | 1 yr |
Parts List
| REF # | PARTS # | DESCRIPTION | QTY | WARRANTY PERIOD |
|---|---|---|---|---|
| 1 | 47001 | LID – FRONT | 1 | 1 yr |
| 2 | 47031 | LID – REAR | 1 | 1 yr |
| 2A | 47012 | COVER – REAR LID | 1 | 1 yr |
| 3 | 47003 | INSERT ASSEMBLY | 1 | 5 yrs |
| 4 | 26101 | CONTROL PANEL | 1 | 1 yr |
| 5 | 47011 | GREASE TRAY | 1 | 1 yr |
| 6 | 16520 | HEAT SHIELD | 3 | 3 yrs |
| 7 | 26102 | PORCELAIN COATED BURNER | 4 | 2 yrs |
| 8 | 16521 | FLAME TAMER | 4 | 3 yrs |
| 9 | 16517 | COOKING GRATE | 4 | 5 yrs |
| 10 | 47004 | WARMING RACK | 1 | 3 yrs |
| 11 | 16523 | LID HANDLE CENTER BAR | 1 | 3 yrs |
| 11A | 16522 | LID HANDLE END CAP | 2 | 3 yrs |
| 12 | 16629 | BEZEL – MAIN BURNER | 4 | 1 yr |
| 13 | 16613 | KNOB – MAIN BURNER | 4 | 1 yr |
| 14 | 16509 | TEMPERATURE GAUGE | 1 | 1 yr |
| 15 | 16525(LP) / 16524(NG) | GAS VALVE – MAIN BURNER | 4 | 1 yr |
| 16 | 16507 | REGULATOR – NATURAL GAS MODEL ONLY | 1 | 1 yr |
| 16A | 16508 | REGULATOR – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 17 | 16599 | REGULATOR ADAPTER – NATURAL GAS MODEL ONLY | 2 | 1 yr |
| 17A | 16598 | FLARE TO FLARE UNION – LIQUID PROPANE MODEL ONLY | 1 | 1 yr |
| 18 | 26103 | MANIFOLD | 1 | 3 yrs |
| 19 | *47006 | STAINLESS FLEX TUBE | 1 | 1 yr |
| 20 | 47008 | BACK PANEL | 1 | 1 yr |
| 21 | 16673 | TEMPERATURE GAUGE BEZEL | 1 | 1 yr |
Parts List
Check back soon
Parts List
Check back soon
If you have a discontinued model or do not see your model listed, please contact Bull at (800)521-2855 Monday through Friday 8 a.m. to 5 p.m. P.S.T. (Excluding Holidays). If you would like to download a complete grill manual, please go to the download section to the corresponding grill head on the Bullbbq Website.
Filing a Warranty Claim
To file a Warranty Claim, please complete the following form and attach a copy of your receipt or proof of purchase.
The serial number on the grill is located in two locations: Reverse Side of the Drip Tray or on the left interior panel of the insert assembly. For complete details on locating the serial number, please refer to your Grill Head Manual.
Once the completed form has been submitted, your claim will be evaluated, processed, and a confirmation e-mail will be sent to the email address provided. Please allow 3 Business Days for all claims to be processed. If additional information is requested by Bull Outdoor Products or an incomplete form is submitted, a delay or denial of the claim might occur.
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